At our service platform, we prioritize your privacy and the protection of your personal information. This Privacy Policy explains our commitment to handling your data responsibly, in adherence with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy governs all interactions with our website, applications, services, and products. Please note that this privacy policy does not apply to third-party services, platforms, or applications you may access through links on our site, each of which has its own privacy policy.
Our processing activities include managing your use of our applications and services if you are an authorized user, navigating our websites linked to this Privacy Statement, and engaging with communications from us, such as newsletters, emails, calls, or texts/SMS.
We collect a range of personal data, including but not limited to:
- Account information for user management and service provisioning
- Payment details necessary for transaction processing
- Financial records required for invoicing and accounting purposes
- Purchase history relevant to service delivery and customer support
- Mobile device identifiers for personalized experiences and analytics
- Location data where needed for location-based services or security
- Feedback you provide to help us improve our offerings
- Social media information if you interact with us on those platforms
- Product information related to the repair services or products you use
This data is collected through various means, including user input forms, direct interactions during service usage, and automated technologies like cookies. Additionally, we may receive personal data from third parties in accordance with their privacy practices.
We employ cookies on our websites to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each with a specific role. You can manage your cookie preferences through our dedicated Cookie Manager.
We retain personal data only as required by law or for the duration necessary to fulfill the purposes for which it was collected. Once no longer needed, we delete or anonymize this information.
To safeguard your personal data, we implement organizational and technical measures, including encrypted communication and partnerships with secure third-party service providers.
We recognize the importance of protecting children’s privacy. Therefore, we do not intentionally collect personal data from individuals under 18 years of age.
Our commitment to your rights is paramount. Depending on where you are located, you may have rights such as accessing your data, requesting corrections, deleting your information, restricting its processing, obtaining a copy of your data, opting out of data processing, and withdrawing consent at any time. To exercise these rights or for any privacy-related inquiries, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through updates on our website.
For questions, concerns, or to exercise your data rights, you can contact our privacy team via email at contact@overland-4×4-repair-services-in-mcallen.rgvtruckparts.com or by sending a written request to the address provided on our website.